Austin Energy
Learn about Austin Energy services, programs, and rebates. Log in to your City of Austin Utilities account, sign up for outage alerts, check current conditions, and get Austin Energy news. Report outages, pay online, and see our power generation mix.
Contact Us - Austin Energy
Austin Energy’s Public Information Office is available to answer questions from the media and arrange interviews with the Austin Energy utility experts. Check the Outage Map for the latest outage information.
Residential Utility Services - Austin Energy
The City of Austin provides public utilities to residents of Austin and some surrounding areas. Depending on where you live, you could receive one or more utility services from the City of Austin. Multiple City Utility Services All in One Bill
Austin Energy - Rebates & Incentives
Learn about Austin Energy’s many rebates and incentives for residents, businesses, and multifamily properties. Reduce energy costs and utility bills with Home Energy Savings, save with ENERGY STAR® products, and explore energy efficient savings with smart thermostats and …
Payment Options - Austin Energy
The City of Austin offers a variety of payment options so you can pay your bill conveniently. Your payment must be received on or before the due date on the bill. Make a quick payment online or by phone with a credit card.
Who We Are - Austin Energy
Austin Energy is more than just an electric utility. We are 1,900 of your friends and neighbors with a mission to safely deliver clean, affordable, reliable energy and excellent customer service — 24 hours a day, 365 days a year.
Austin Energy announces full deployment of AI-driven Early …
Aug 29, 2024 · Austin Energy is deploying its advanced AI-driven wildfire detection system, marking a significant step forward in enhancing wildfire response capabilities across its entire 437-square-mile service territory.
Get Outage Alerts - Austin Energy
When you sign up to receive Outage Alerts text messages from Austin Energy, you will be able to quickly report power outages and receive status updates using your mobile phone. Make sure everyone in your household is registered!
Current Conditions - Austin Energy
Even with normal conditions, there can still be outages. Austin Energy has crews on standby 24/7 to respond immediately to power outages, and we repair most routine outages within a short period of time. If you have an outage, here’s how you can report it: Online — Report an outage online and check the Outage Map for status updates.
Residential Rates - Austin Energy
Austin Energy has a four-tier rate structure that allows those with lower use to have lower rates — and thus lower bills. You can conserve electricity by modifying your energy use or by making energy efficiency improvements to your home.