Quality in PHC measures essential functions proven to positively impact service delivery and the experience of patients. This includes the five core functions of primary care (first contact accessibility, continuity, comprehensiveness, coordination, and person-centeredness) and foundational elements of quality service delivery, including ...

PHC component: Integrated health services, Multisectoral policy and action, and Empowered people and communities (in the left bars at the start of the framework); and Cross-cutting monitoring domain: Quality, Equity and Resilience (in the bottom arrow of the framework).

Aug 2, 2018 · This paper provides governments and policy-makers with an overview of the key issues of quality in primary health care and its importance to achieving the broad public health goals within universal health coverage.

Primary health care (PHC) is defined by the World Health Organization (WHO) as the “essential health care based on scientifically sound and socially acceptable methods and technology, which make universal health care accessible to all individuals and families in a community.

“Monitoring, evaluation and review of health progress and performance are essential to ensure that priority actions and decisions are implemented as planned against agreed objectives and targets.” World Health Organization & United Nations Children's Fund (UNICEF). (2020).

A PHC approach can help countries equitably maximize the level and distribution of health and well-being by focusing on people’s needs and preferences (both as individuals and communities) as early as possible along the continuum of care – from health promotion and disease prevention to diagnosis, treatment, rehabilitation and palliative ...

Intended to guide what should be measured to inform and drive efforts to improve PHC, the Conceptual Framework includes the key system-level characteristics, inputs, service delivery processes, and goals of an effective PHC system.

PHCPI's Vital Signs Indicators include measures that capture important elements of high quality primary health care. The set of 25 indicators reflect currently available data collected through globally-recognized tools that are comparable across countries, valid, reliable, and aligned with globally recognized indicators sets, such as the SDGs ...

Data have indicated that countries with a strong system of Primary Health Care (PHC) are more likely to have efficient health systems and better health outcomes than countries that focus strongly on hospital services.

Aug 16, 2019 · The aim of this study is to characterize and provide a list of indicators discussed in the literature to support managers and clinicians in decision-making processes, through an umbrella review on PHC quality indicators.