To know that you have to either open the machine and look for a RAM socket like the one in the picture below, or search online for the insides of your particular model. No socket = no upgrade. There is no way to know it authoritatively through software.

Hi, You have 4GB on-board memory and a 4GB removable RAM, you could install CPU-z to find out the configuration, run it and check the slots in SPD tab, you can upgrade the 4GB removable RAM up to 16GB DDR4 2400MHz to make the maximum total memory of 20GB. https://www.cpuid.com/softwares/cpu-z.html https://uk.crucial.com/compatible-upgrade-for ...

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LPDDR5 is the latest low-power RAM for laptops, offering faster speeds, higher bandwidth, & lower power consumption than LPDDR4x. Ideal for gaming, video editing, & content creation.

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