The 211 network in the United States responds to more than 21 million requests for help every year. Most calls, web chats, and text messages are from people looking for help meeting basic …
Help is on the way! November is National Family Caregiver’s Month; a time devoted to honoring Americans who care for their aging or disabled loved ones, and one phone call to 211 can …
211 Technology Framework is a conceptual framework of technical components and business capabilities that enables an integrated model of 211 service delivery. Investments in transforming