A look at characteristics of the success group from Metrigy’s recent research on connected workspaces for collaborative work ...

Zoom adds new enterprise features for security and compliance, Google includes Gemini model in Workspace and rolls out Contact Center updates, and Talkdesk launches Healthcare Experience Cloud for ...

There's an opportunity for management to examine how their relationship to their work differs from their reports' relationship to work -- and figure ...

Also, Magnit’s launch of Magnit Platform, Talkdesk’s new AI Rewriter and AI Translator, and Logitech launches a Copilot compatible keyboard and a Microsoft Teams certified headset.

For the last three years Metrigy has gathered data from end user organizations on how they are handling the increasing threats to their communications and collaboration applications. And those threats ...

The company does have a UCaaS offering called Univerge Blue, which it did not exit last April — and ended today. Intermedia announced it would take over sales and support of the Univerge Blue service ...

Bandwidth recently held its first-ever customer and analyst event, Reverb24, at its headquarters in Raleigh, NC. Bandwidth is an interesting company because its platform powers most UCaaS / CCaaS ...

Humans have always used pictures to tell stories. Outgoing NICE CEO Barak Eliam’s immersive storytelling set a new high bar for tech company keynotes.

In a recent survey, most leaders (75%) said they manually take notes and share action items with colleagues multiple times per week so, for these respondents, the Zoom AI Companion would likely free ...

The problem is too much information and too many interactions spread across too many apps. The solution may be to let an AI ...