In January, we announced that we would move away from inflation-linked price rises for our mobile, TV and broadband customers. We acted after an Ofcom consultation proposed that when people sign up to ...

Our annual price change is never an easy conversation to have with customers. It is, however, an important part of how we cover our increasing costs and keep investing in our networks and services to ...

Earlier this year, we announced that we would be contacting customers about the switch to our digital home phone service, Digital Voice on a region-by-region basis from the summer. We also expanded ...

The landline is here to stay, but the technology used to make calls is changing from analogue to digital, as part of an industry-wide shift backed by Ofcom and the UK Government as an important step ...

It’s the era of box office events driving huge online traffic, and in the case of Taylor Swift, literally the ‘Eras’. During her tour she smashed records for the most mobile data used during a ...

Belfast cemented itself as part of BT Group’s rich history last week as the location where we switched off our final 3G mobile site, bringing an end to the use of the technology in our EE mobile ...

Debut of Global Fabric Internet, the first connectivity service delivered via BT’s new, transformational network-as-a-service (NaaS) platform, Global Fabric. A growing pipeline of customers, services ...

BT Group has announced a revision to its timetable for moving all customers – consumers and businesses – off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows ...

BT today announced a brand-new international network, enabling business customers to innovate at pace. The new network connects the multiple clouds businesses use for their applications and data with ...

BT Group has agreed to the sale of the BT Tower for £275m to MCR Hotels, who plan to preserve BT Tower as an iconic hotel, securing its place as a London landmark for the future. As the UK heads ...

Today is an important day as we begin a new chapter in our transformation. I’ve long been reflecting on the need for us to find a deeper relationship with the customers we serve. We take great pride ...

Our mission to connect for good guides everything we do as a business – from being more efficient and greener, to providing the best possible service for our customers and adapting how we operate in ...