The regulator said Optus had failed one of its “most fundamental services” after it left more than 2100 customers stranded during a network outage.

Followed categories will be added to My News. The nation’s second-largest telco has paid the fine to the communications watchdog, which found Optus had also failed to conduct 369 welfare checks on ...

Many of these consumers were living with a disability or were First Nations Australians from regional and remote areas.

Oct 31 (Reuters) - Australia's competition watchdog is taking Singapore Telecommunications (STEL.SI), opens new tab-owned ...

The Australian Competition and Consumer Commission is suing Optus alleging it engaged in unconscionable conduct when selling ...

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Add articles to your saved list and come back to them any time. Telco giant Optus has apologised to customers after it was ...

But said staff should be “proud” of their “efforts to regain business momentum and deliver growth for Optus” as it faces its ...

The telco group sold phone plans to people who could not use them at home because there was no Optus coverage where they ...

The ACCC has commenced Federal Court proceedings against Optus, alleging the telco engaged in “unconscionable conduct” by ...

Australia’s consumer watchdog is suing Optus, accusing the telecommunications giant of engaging in “unconscionable conduct” ...

BENGALURU – Australia’s competition watchdog is taking Singtel-owned Optus to court, alleging it engaged in misconduct while ...