The regulator said Optus had failed one of its “most fundamental services” after it left more than 2100 customers stranded during a network outage.

Followed categories will be added to My News. The nation’s second-largest telco has paid the fine to the communications watchdog, which found Optus had also failed to conduct 369 welfare checks on ...

Optus’s new chief executive Stephen Rue has expressed disappointment over allegations the telco manipulated credit checks to ...

Many of these consumers were living with a disability or were First Nations Australians from regional and remote areas.

The Australian Competition and Consumer Commission (ACCC) has commenced proceedings in the Federal Court alleging that ...

Hundreds of thousands of Australians who had their data stolen have been saved from suffering identity theft thanks to beefed up protections.

Two telecommunications bodies - one representing telecoms consumers and the other industry participants - have lambasted ...

Australia’s consumer watchdog is suing Optus, accusing the telecommunications giant of engaging in “unconscionable conduct” ...

Simon Doull explained how Australia's scheduling of the Border-Gavaskar Trophy 2024-25 might see Jasprit Bumrah getting ...

The telco giant’s commission-driven sales blitz targeted remote First Nations communities, people with mental disabilities, ...

Telco giant Optus allegedly pressured vulnerable customers using inappropriate sale conduct and debt collection The ACCC has ...

Add articles to your saved list and come back to them any time. Telco giant Optus has apologised to customers after it was sued by Australia’s competition and consumer watchdog for allegedly ...