Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips ...

US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...

Agentforce will help Air India automate customer service processes, improve agent productivity, and deliver faster issue ...

An ISG Provider Lens™ report says Salesforce’s AI agent-first model is a catalyst for business transformation and a topic of ...

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...

CEO Marc Metrick discusses progress on the Saks and Neiman Marcus integration at Saks Global, what lies ahead there, and ...

Agentforce will focus on automating refund requests to accelerate the resolution process and enhance customer satisfaction.

Enterprises stand at a crossroads—either wait for agentic AI to mature or take the calculated risk of early adoption.

Air India has expanded its collaboration with Salesforce by adopting Salesforce Agentforce as part of its ongoing digital ...

AI agents are transforming business with smart automation, despite challenges like trust and workforce impact.