The new facility is located inside Wesley United Church and run by Porchlight Counselling and Addiction Services, a non-profit agency based in Cambridge.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Dark Matter Technologies opens a global capability centre in Hyderabad, aiming to triple headcount and serve global clients.

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Surveillance of branches and ATMs is not new to the banking industry. However, a majority of these are not equipped with ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Electrification and efficiency aren't just about decarbonization, they're about modernization and profitability.

Under his leadership, the Textile Centre of Excellence launched major initiatives, including the Manufacturing Leadership ...

Discover a bespoke wealth management experience at the heart of Kuala Lumpur's financial district with HSBC newly launched ...

HSBC officially opens its flagship Wealth Centre in Malaysia, located in Menara IQ at the Tun Razak Exchange. Offering ...

In Episode 77 of the Data Center Revolution podcast, I had the privilege of hosting a distinguished panel to explore the evolving landscape of power in data cen ...

Egypt-based CNC machine manufacturer Simplex has raised $13 million, led by Saudi Arabia's National Industrial ...