Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

Learn more about whether EverCommerce Inc. or Pegasystems Inc. is a better investment based on AAII's A+ Investor grades, ...

Learn more about whether EverCommerce Inc. or SoundHound AI, Inc. is a better investment based on AAII's A+ Investor grades, ...

Nordic Capital and Riverside see investment opportunities in interoperability, automation and compliance software for global ...

These free AI tools will help you with your calendar, writing tasks, customer service, and much more. Let's dig in.

With increasing numbers of customers buying online and more demands for quick, precise deliveries, companies are facing ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

In the fast-paced digital age, effective communication has become the cornerstone of business success. CTI software is at the ...

At its Knowledge 25 customer and partner conference in Las Vegas, ServiceNow painted an orchestrated agentic AI future for ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

AMCS Group, an Ireland-based supplier of integrated cloud-based software and vehicle technology for the waste and recycling ...

There are several reasons why a large section of businesses prefer outsourcing some elements of their operations.