Driving Innovation In Technology: The Journey Of Mr. Priya Ranjan Parida
Mr. Priya Ranjan Parida is an ITIL-certified architect with 18+ years of expertise in AI, ML, and ITSM, driving innovation in ...
SiliconANGLE23d
Delivery management platform Package.ai raises $14M for ‘Uber-like’ customer experience
Package.ai, a platform that provides artificial intelligence-based delivery for retail operations and customer service ... point solutions for last-mile management and customer engagement to ...
The Punch Newspapers25d
Tariff hike: FG vows to ensure better service delivery
The minister stated that the reforms will address not only the reliability of services but also customer satisfaction, issue resolution, and transparency in service delivery. He said ...
EWN Sport29d
ActionSA merges with Forum 4 Service Delivery
ActionSA announced on 15 January that it has merged with political party Forum 4 Service Delivery, to form a single organisation. Picture: X/@Action4SA JOHANNESBURG - ActionSA has merged with the ...
Toronto Star1mon
Canada Post back to ‘full service levels’ — for package delivery. Delays remain for letters, bills, international mail
Three weeks after the postal strike ended, Canada Post says it is “back to full service levels” for domestic packages and “on-time” delivery guarantees, but is still dealing with delays in ...
LinkedIn1y
What are the skills and competencies that you look for in an IT service delivery manager or team leader?
A commitment to continuous improvement and an ITIL certification are ... and improve the IT service delivery processes, such as incident management, problem management, change management, service ...
LinkedIn1y
How do you handle recurring or complex problems in ITIL problem management?
Utilize incident data, service desk tickets, user feedback, and trend analysis to identify patterns and potential problem areas. In ITIL problem management, recurring or complex issues are tackled ...