Field Service Skills ... shopping and inventory data together on a single platform, giving associates a single tool to serve their shoppers better and faster. With Salesforce’s Modern POS ...

With the NFL playoffs in full swing, the Kansas City Chiefs will host their first postseason matchup on home turf as they seek a third consecutive Super Bowl win. The Chiefs notched a No. 1 seed ...

One colloquial phrase from the business world that has uniquely developed in the 21st century is “Customer Relationship Management” or CRM, which was coined by the Gartner Group in the late 1990s.

Salesforce Inc. is targeting retailers ... based on what’s available in the company’s inventory. The “field service skills for appointment scheduling” can assist customer service agents ...

This is aimed at facilitating the creation of AI agents by retail brands to supply what Salesforce is calling “digital labor.” There are built-in integrations with Commerce Cloud, Service Cloud and ...

They complement existing skills already available for merchandisers, marketers, and customer service reps. New skills include: Salesforce ... and offline shopping and inventory data together ...

Salesforce is also introducing Retail Cloud with Modern POS; retailers now get a cloud-based POS. This system brings online and offline shopping and inventory data together. This announcement ...

Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around AI, customer experience and customer service ... offering that brings online and ...

Online sales rose to $282 billion in the United States between Nov. 1 and Dec. 31 from $272 billion a year ago, ahead of Salesforce's forecast of 2% growth, even as discounts were tempered.

Salesforce Field Service offers features such as scheduling, dispatching, inventory management, and mobile access. Simpro is a cloud-based field service management software that is designed for ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits.