Meanwhile, experienced workers are retiring faster than new talent is entering the field, creating a growing gap in service coverage. That’s why Salesforce is launching Agentforce for Field Service — ...

US software company Salesforce is introducing agentic AI for scheduling, reporting and troubleshooting for field service ...

The Top 25 Firm based in Fargo has added Roycon, a Salesforce consulting firm based in Austin, bolstering its tech services.

Thirty-seven percent go as far as saying that admin tasks keep them from doing their actual jobs. Sixty-six percent of technicians and tradespeople say they experience burnout at least monthly, with ...

Arundhati Bhattacharya has been conferred with Padma Shri for her contributions to the field of trade and industry ...

Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

According to a study, data collection and algorithmic monitoring are having such a massive impact on the work of field staff ...

I implement field-level security controls ... developing quite complex solutions on the Salesforce platform. Her specializations are in Sales Cloud, Service Cloud, CPQ, and custom application ...

Salesforce has launched Agentforce for Consumer Goods, equipping customer service, sales, and field teams with digital labor support to streamline operations, reduce inefficiencies, and improve ...

April 17, 2025 -- Salesforce is launching Agentforce for Consumer Goods, a new library of pre-built agent skills and actions that equips customer service, sales, and field teams with digital labor ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship management ...