The portfolio management industry and its software providers have not caught up. Many firms may not have even caught on. This is a potentially very costly problem that no one is talking about.

ITIL problem management framework is a set of best practices for identifying, analyzing, and resolving the root causes of recurring incidents in IT services. It aims to prevent or minimize the ...

ITIL problem management framework is a set of best practices for identifying, analyzing, and resolving the root causes of recurring or complex problems in IT services. It aims to prevent or ...