Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

David Jones is working with Braze to optimise customer communications as it embarks on a major digital transformation project ...

To make the most of social media in your omni-channel approach, it’s essential to integrate these channels seamlessly into ...

It’s not enough for businesses to simply be everywhere—customers expect high-quality, seamless and personalized experiences ...

Powering the future of omnichannel retail in SA and beyondIssued by Transaction JunctionJohannesburg, 06 May 2025Visit our press officeOwn the technology and you can shape the experience. Transaction ...

New Model: Fintech solutions now leverage mobile technology and micro-lending platforms to reach underserved populations. By ...

The website you are visiting is protected and accelerated by Imperva. Your computer may have been infected by malware and ...

As part of MAP’s evolution, Sam’s Club is launching new formats for connecting consumers and brands this year.

The power of social media marketing comes from the unparalleled capacity of social media in three core marketing areas: connection, interaction, and customer data. Social media marketing has ...

Trying to find a restaurant in an airport or check how busy a location is? Try these hidden Google Maps features. Macy Meyer is a North Carolina native who graduated from UNC-Chapel Hill with a BA ...

The collaboration will see OpenAI’s multimodal capabilities - which can interpret text, audio, video and diagrams - integrated into SIA’s customer service channels and internal systems.

Finding ways to simplify this complex customer journey around the globe became a focus for the company. As Pettit says, “We wanted to provide even faster, personalized, and more targeted customer ...