ManageEngine ServiceDesk Plus Achieves ITIL Certification for 14 ITSM Practices
ManageEngine today announced that ServiceDesk Plus has achieved ITIL-certification for 14 key ITSM practices, awarded by PeopleCert.
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ManageEngine ServiceDesk Plus Achieves ITIL Certification for 14 ITSM Practices
PeopleCert's ITIL-ATV Program ITIL continues to be ... Service Level Management and Service Request Management. Currently, ManageEngine has been onboarded as a Silver-level member with plans ...