That said, humans need to know enough to train. Stories about AI really show how those artificial assistants can go on ...

As online shopping continues to evolve, the importance of delivering an adaptive CX cannot be overstated. Consumers increasingly expect personalized, frictionless experiences that cater to their ...

MicroCloud Hologram Inc. (NASDAQ: HOLO), (“HOLO” or the “Company”), a technology service provider, they are dedicated to advancing innovation and progress in quantum technology. Currently, they are ...

Raul Lopez has been using custom soundtracks for his runway shows for as long as he’s been putting clothes on the runway—that ...

Here’s what we learned about customer acquisition strategies for direct mail based on this year’s survey data.

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Consumers are changing the way they want to buy. And top brands are leaning into those changes to retool and invigorate the ...

In the ever-evolving digital marketplace, placing customers at the heart of your business strategy isn’t just a trend—it's a ...

Learn how Revenue Operations leaders are building a financially valid business case to justify the change management, ...

I aim to turn every bite into an experience and every customer into a lifelong fan of what I love to do, spreading happiness ...