Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Medical dramas have been a staple of television for decades alongside police procedurals and legal dramas, and these are the ...

TOH is using Microsoft’s DAX Copilot to capture physician-patient conversations and generate draft clinical notes in real time.

Encryption, blockchain, and better user control are transforming EHR systems to keep patient data private, secure, and ...