As the head of customer service technology initiatives, Kakani has been instrumental in transforming how healthcare providers and patients engage with customer service. Leveraging artificial ...

Kris Kolluri laid out an ambitious set of priorities to tackle at his first public board meeting as the president and CEO of NJ Transit.

Euler Motors has appointed Ashish Tandon as the Global Head for Customer Excellence. With over 25 years of experience in the ...

James Roberts, head of insurance sales at Europcar, discusses the need for insurers to respond to customer expectations ...

CLIENTS of Azania Bank Limited can now enjoy a seamless, secure and convenient banking experience thanks to the launching of ...

Under the direction of new leadership, the company remains focused on its core multifamily access control and smart building ...

Wrksense, an AI-driven HR tech start-up transforming high-volume recruitment, has raised €825,000 in pre-seed funding to fuel ...

Director Automobile at the Suzuki GB head office in Milton Keynes. In the reception area, the renowned Suzuki S ...

Matthew Forbes has joined Wings Global Travel as senior vice president of global growth after 17 years in similar roles at ...

Traditionally, scaling customer service alongside business growth has been a tricky balance to strike. To meet rising demand, the only real option was to add more and more head count to your support ...

Operator: Welcome to the IBEX Second Quarter FY 2025 earnings conference call. At this time, all participants, please be ...

Emirates has signed a partnership with Airbus to implement the Skywise Fleet Performance+ (S.FP+) predictive maintenance ...