there’s a plucky FDNY dispatcher whose institutional knowledge of New York City’s neighborhoods saves the day. Such was the case last week when a Fire Department dispatcher calmly guided a rescue crew ...

The FDNY commissioner applauded the work of a fire alarm dispatcher and his supervisor in a recent rescue at Brookfield Park.

Two window washers on a scaffolding outside a Columbus Circle high-rise in Midtown Friday became detached from the facade and began swaying and spinning uncontrollably in the high winds ...