CUSTOMERS of major energy suppliers are being urged to check a secret boiler button that that could slash energy bills by as ...

TalkTalk has announced plans to adopt Kraken, the management tool developed for utilities, which has been picked up by the ...

A MAJOR energy supplier is giving away free gas and electricity for Valentine’s Day. EDF customers can get four hours of free electricity between 7pm and 11pm today. In order to get the ...

The MoneySavingExpert has issued a warning to millions of households on British Gas, Scottish Power, EDF, E.on Next and Ovo ...

Martin Lewis is urging millions of people on British Gas, Scottish Power, Octopus, EDF, E.on Next and Ovo on the price cap to check their energy tariff as they could be “overpaying and should sort now ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Internet service provider TalkTalk has today become the first major UK ISP to sign a deal that will see them adopting the ...

TalkTalk has announced plans to axe its various legacy customer service systems and migrate to the Kraken customer management platform. The ISP says the switch will serve its ambition to “deliver a ...

TalkTalk expects to migrate its 2.3m customer base from its own proprietary platform to Kraken within the next two years, with the first cohort expected to go live later this year. The first new ...

Operator Hello, and welcome to Freshworks fourth quarter and full year 2024 earnings conference call. At this time, all participants are in a listen-only mode. After the speakers' presentation, there ...

TalkTalk has been confirmed as the first large-scale broadband partner for Kraken, the operating system which promises to ...