Here’s our list of the experts and advocates, outside the government, who are playing big roles in Washington’s policy ...

Advice for consumer brand leaders in CX, marketing, and digital business on how to navigate rapidly evolving economic and ...

ServiceNow’s acquisition of data.world will add a cataloging and governance layer on all the company does with agentic AI, ...

Breeze Customer Agent has helped thousands of customers resolve over 50% of conversations Customers are seeing value goes beyond post-purchase support, including in the discovery and buying phase ...

Transitions of care—moving patients from one care site to another—continues to be a challenge in healthcare. | Startup Kouper ...

Simo's departure comes after transforming Instacart from a pandemic-boosted delivery service into a retail technology ...

SAN FRANCISCO – Quinten Post’s journey with the Golden State Warriors has been nothing short of remarkable ... Post acknowledges the stark contrast between his early days and his current ...

Just Rolled In Customer States Car They Just Bought Has A Clunking Noise Posted: April 27, 2025 | Last updated: April 27, 2025 Welcome to Just Rolled In! For today's episode, we have some customer ...

So everything that appears across the customer journey, that's what my team is accountable for. So when we partnered with OpenAI – and by the way, we're not a massive team, right? We're a relatively ...

Judge Phillip Loubser this morning granted former Free State Premier Ace Magashule’s former personal assistant, Moroadi Cholota’s, request for the trial-within-trial. The aim is to test the court’s ...

It's the next step in a journey where a Wing-T quarterback at Columbia High School in West Columbia, Texas, developed into a prolific passer at the FBS level with Washington State and Miami. " ...

Finding ways to simplify this complex customer journey around the globe became a focus for the ... This first MVP release of Anna is currently running in the United States, and she is set to go live ...