After launching the GoodSAM app in November, Oklahoma City’s Fire Department said on Friday that it has proven to be a good ...

Newswatch 16's Mackenzie Aucker sat down with him to hear about how he was able to help a new mom give birth over the phone.

Here’s how it works: The AI system analyzes what the caller needs and assigns a confidence score. If it’s certain, it routes ...

Washington and Monroe counties in southeast Ohio are the first to implement Next Generation 911, a new internet-based 911 ...

The program will allow dispatchers to get your exact location and you can even video chat with them, if you give them ...

LEELANAU COUNTY, Mich,. (WPBN/WGTU) - - 911 dispatchers spend a lot of time at their workstations answering phones and saving ...

In honor of this significant contribution, the new center, set to be housed in Donovan Hall, will be named the NYSTEC Center for Business Excellence. The NYSTEC Center for Business Excellence ...

The Orleans Parish Communication District is assisting residents and tourists who need help by providing dispatchers with accurate caller location, live video to 9-1-1, and AI-powered translation ...

The Orleans Parish Communication District is assisting residents and tourists who need help by providing dispatchers with accurate caller location, live video to 9-1-1, and AI-powered translation ...

A 911 dispatch center in Michigan started using it just months after the 2023 mass shooting at Michigan State University when more than 2,200 calls were made to 911 after a gunman opened fire on ...