Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...
Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.
Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.
Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company ...
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Starbucks says it wants to improve the café experience for its customers by making its spaces available to customers only. The company announced a new code of conduct that goes into effect on Jan. 27 ...