The champions of Wales’ contact centres have been celebrated at this year’s 26th annual awards ceremony hosted by Comedian ...

Leading Legal Expenses Insurance Provider Dials Up Digital Transformation with multi-year contact centre Sabio Partnership ...

Airmeez Partners with Noetica to Add Intelligent Dialling to its AI-Powered Customer Engagement Platform. contact centre ...

Your CV should prominently feature those all-important customer service skills which are absolutely critical for success in ...

Sabio is entrusted with the contact centre migration project which will enable Septeo to offer exceptional customer ...

Introduced July 2023, the Financial Conduct Authority Consumer Duty, also known as the Duty, has been in force for over a ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...