Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Centre Performance. Intradiem today announced its ...

Join Business Systems and teneo.ai for a webinar on ‘Going Digital-First’ Business Systems Ltd, an industry expert in digital ...

With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’ Guide” is the largest ...

Zendesk Launches Flexible Pricing for Customised AI Journeys for contact centre empowers companies to scale AI & automation ...

H&M has confirmed that they are to close its Edinburgh based contact centre 14th December with 150 jobs losses expected.

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform ...

Sabio’s Expertise Powers Seamless Transition to the Genesys Cloud platform for Essent N.V Subsidiary Volta NXT, a subsidiary of Dutch energy giant Essent N.V, has successfully implemented the ...