Optus has been accused of taking advantage of vulnerable Australians. Here's what we know
Many of these consumers were living with a disability or were First Nations Australians from regional and remote areas.
Optus staff ‘should all feel proud’, says new boss amid fresh crisis
Optus’s new chief executive Stephen Rue has expressed disappointment over allegations the telco manipulated credit checks to ...
Optus in court for alleged unconscionable sales and debt collection
The Australian Competition and Consumer Commission (ACCC) has commenced proceedings in the Federal Court alleging that ...
Telecoms bodies savage Optus' alleged sales misconduct
Two telecommunications bodies - one representing telecoms consumers and the other industry participants - have lambasted ...
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Optus sued for allegedly targeting vulnerable consumers
Australia’s consumer watchdog is suing Optus, accusing the telecommunications giant of engaging in “unconscionable conduct” ...
Choice6d
Disgraceful sales tactics land Optus in court
The telco giant’s commission-driven sales blitz targeted remote First Nations communities, people with mental disabilities, ...
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ACCC Sues Optus For Alleged “Unconscionable Conduct” In Flogging Expensive Phone Contracts To Vulnerable Customers That Didn’t Need Them
The Australian Competition and Consumer Commission (ACCC) has launched legal action against Optus, alleging that the telecommunications giant engaged in “unconscionable conduct” under the ...
Optus regrets ‘unconscionable conduct’ against vulnerable customers
Telco giant Optus allegedly pressured vulnerable customers using inappropriate sale conduct and debt collection The ACCC has ...
Australian Broadcasting Corporation6d
Optus has been accused of taking advantage of vulnerable Australians. Here's what we know
Optus' treatment of disadvantaged customers has been branded as "unacceptable" by the Australian Competition and Consumer Commission (ACCC). The telco allegedly engaged in unconscionable conduct ...
PSA: You can score a free Google Pixel 8a when buying the Pixel 9 Pro or Pro XL — here's how
The best tech tutorials and in-depth reviews Try a single issue or save on a subscription Issues delivered straight to your ...
'We sincerely apologise': Optus sued for alleged unconscionable sales and debt collection toward vulnerable consumers
The consumer watchdog alleges Optus urged consumers to purchase a large number of products, including expensive phones and ...
Sydney Morning Herald6d
Optus apologises for ‘unconscionable’ conduct
Add articles to your saved list and come back to them any time. Telco giant Optus has apologised to customers after it was sued by Australia’s competition and consumer watchdog for allegedly ...