CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Discover how Bhanu Devaguptapu's pioneering work in CRM transformation and Salesforce implementation has driven impactful ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...

Bank of America identifies buying and selling opportunities for Electronic Arts, Honeywell, Salesforce, Veris Residential, ...

As enterprises across industries increasingly rely on CRM solutions to drive growth and enhance customer experiences, the ...

On Thursday, Salesforce Inc (CRM) stock saw a decline, ending the day at $331.65 which represents a decrease of $-10.07 or -2.95% from the prior close of $341.72. The stock opened at $342.44 and ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

We recently compiled a list of the 15 AI News That Should Not Be Ignored. In this article, we are going to take a look at ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...