Hewlett-Packard intentionally made their customers wait for a minimum of 15 minutes on calls, according to a report by The Register.

CU Boulder launched a record 35 startup companies. Bryn Rees, associate vice chancellor for innovation and partnerships, said it’s part of the university’s mission.

Cierra is passionate about social justice issues, fiber-optic internet and sourdough bread. When she's not researching and writing about broadband and internet service providers, you can find her ...

The public detente between President Donald Trump and Big Tech titans, forged in the wake of his return to power, has yet to ...

Is Elon Musk leading a takeover of the federal government? Christopher Wink doesn't think so. Instead, he sees a brilliant ...

The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...

That feeling a customer support line is deliberately designed to keep you hanging in the hope that you'll just go away. We've ...

What does it mean for you when Microsoft ends support for Windows 10? Here is what you need to know about Windows 10 end of ...

What does Elon Musk's work at DOGE entail? If we're to believe his new bio on X, he's "White House Tech Support." Musk recently changed his bio on the platform formerly known as Twitter — which ...

For now, Big Tech has to contend with the US’s tariffs. But with China signaling it’s willing to put a hurting on Silicon Valley companies if Trump pushes things further, firms won’t be able ...

Find out what support is available from a GP when a person has dementia, including the role of the GP in dementia care. The GP can support a person even if they don't accept their diagnosis. General ...