In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

ABI Research, a global technology intelligence firm, awarded eight satellite operators a 'Hot Tech Innovator' title for their contributions to the satellite IoT industry. Each awarded operator has ...

Tech layoffs in 2025 continue as Google, CrowdStrike, Meta, and others cut jobs to streamline operations and shift focus to ...

For AI developers and industry leaders, effectively leveraging public data can be the difference between breakthrough ...

Microsoft's five digital commitments aim to bolster Europe's tech landscape and sovereignty through a 40% cloud and AI ...

While AI offers efficiency, many still prefer human interaction for complex customer service issues, prompting questions ...

Kyndryl CEO Martin Schroeter talked AI, investments, FinOps, GenAI, AIOps, tariffs and more in time for company Q4 2025 ...

Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

If you're an Xfinity customer 1-844-513-2433 facing issues with your internet, cable TV, phone, or billing services, r ...

The software company is employing agentic AI to give companies the insights to respond to customers faster and improve the ...

At the University of Lagos (UNILAG), a network of student-run pop-up café has become a practical laboratory for food ...

Evolve IP has made a “game-changing” appointment, establishing its first technical account manager role to combine tech and ...