The new facility is located inside Wesley United Church and run by Porchlight Counselling and Addiction Services, a non-profit agency based in Cambridge.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Dark Matter Technologies opens a global capability centre in Hyderabad, aiming to triple headcount and serve global clients.

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Electrification and efficiency aren't just about decarbonization, they're about modernization and profitability.

In Episode 77 of the Data Center Revolution podcast, I had the privilege of hosting a distinguished panel to explore the evolving landscape of power in data cen ...

Egypt-based CNC machine manufacturer Simplex has raised $13 million, led by Saudi Arabia's National Industrial ...

A team of engineers, architects and researchers from the University of Bath have published a manifesto on ‘regenerative’ design and engineering, providing a guide to confronting the climate crisis and ...

AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to ...

Telehouse is partnering with technology vendors to show customers the benefits of liquid cooling for their data center ...

Rapid adoption of AI technology is triggering a surge in data centre development, and in turn increasing demand for ...

Find out the cheapest way to complete the EA FC 25 Pedri TOTY Honourable Mention SBC and add a fantastic card to your squad.