Singapore in the early 1970s was a blossoming nation state that was finding solutions for long-standing problems. One such ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Dark Matter Technologies opens a global capability centre in Hyderabad, aiming to triple headcount and serve global clients.

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

Surveillance of branches and automated teller machines (ATMs) is not new to the banking industry, however, while they have ...

Jim Rutherford was recently interviewed by the Globe and Mail and revealed his thoughts on the current issues surrounding the ...

India’s IT minister announced the country’s goal to launch competitive foundational AI models with a new compute facility ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Electrification and efficiency aren't just about decarbonization, they're about modernization and profitability.

Under his leadership, the Textile Centre of Excellence launched major initiatives, including the Manufacturing Leadership ...

It is intended to include a museum and a garden of remembrance for the victims and survivors of institutional abuse ...

Discover a bespoke wealth management experience at the heart of Kuala Lumpur's financial district with HSBC newly launched ...