If you’re searching for a playbook for successful gen AI adoption, look back at what works for citizen developers.

Social Media Management Market The surge in remote work during COVID-19 and growing demand for accessible, short-form content are fueling t ...

From humble beginnings, to serving over 5,000 global enterprises, to a deal to be acquired by Everstone. All in 15 years. In ...

Sales engagement solutions have revolutionized the way businesses interact with prospects, nurture leads, and close deals. By ...

Salesforce is cutting over 1,000 jobs while hiring new employees to support its AI-driven product expansion, Bloomberg News ...

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Varvara Budetti is a deputy editor of data and automation at Forbes Marketplace. She specializes in leveraging automation and data-driven insights to enhance editorial workflows and content ...

Software as a Service (SaaS), the domain that Zoho operates in, is facing some serious challenges due to the rise of AI.

Salesforce rewrote the book on CRM when it debuted in 1999, and today it's widely considered the industry leader. Salesforce Starter is the company's entry-level tier, aimed squarely at SMBs. It ...

Sridhar Vembu, co-founder and CEO of Chennai-based cloud services company Zoho, is stepping down after a long tenure as chief executive officer. Vembu will transition to the role of Chief Scientist, ...