Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Algolia, the AI-native search and discovery platform used by over 18,000 businesses, announced a new AI agent experience that proves how autonomous systems can reason and act on real-time data across ...

If, in school, 'learn AI' is replacing the mantra 'learn to code,' maybe that’s something all businesses should do too.

SILICON SLOPES -- Today Signals emerged from stealth with its Cloud Employee Platform, a holistic, multi-channel AI system ...

Digital transformation pressures growing numbers of legacy enterprise systems to  deliver on modern functionalities and user ...

Leveraging its Agentforce platform, Salesforce has debuted an HR Service solution using AI agents for tasks like onboarding, ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered ...

As an end-to-end solutions integrator and operator, backed by Bell's next-generation pure fibre and 5G networks, resources ...

As tech giants race to adopt AI, Salesforce is keeping pace. Just as Microsoft CEO Satya Nadella and Google CEO Sundar Pichai ...

Re-design, re-skill, re-deploy - Chief People Officer Nathalie Scardino on how Salesforce is eating its own agentic HR dog ...

As fears grow over AI's impact on employment, new tools are using the technology to guide workers toward fresh career ...