News

BofA analyst maintains Buy rating on Salesforce with target of $350. Agentforce could drive growth by 2027. Current use cases: $0.50-$1/conversation.
2025--Salesforce (NYSE: CRM), the world’s #1 AI CRM, and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its ...
Among other things, Salesforce's Service Cloud now has AI augmented bots that pull in customer data to give customized responses. The bots can tell when a customer is more or less likely to buy an ...
The largest solution provider in the world is bullish that Google Cloud’s new $2.5 billion AI partnership with Salesforce is a home run for Accenture and fellow solution providers as it will ...
Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, and skilled tradespeople and technicians waste nearly an entire workday ...