While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

Alpesh Patel, a seasoned Salesforce professional with extensive experience in the healthcare sector, has been at the ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Workbooks, one of the best CRM providers, has announced the integration of advanced project management tools into its CRM ...

Choosing the right software solution can improve a business efficiency and growth Among the top CRM in the business world NetSuite and Salesforce stand out for their robust capabilities and broad adop ...

During a recent webinar, John Cardaris, Director of Product Marketing at Salesforce, and Pawan Gupta, Chief Customer Success Officer at Perfaware, delved into how Agentforce is reshaping customer ...

DAVOS, SWITZERLAND — The weather may have been teeth-chattering along the promenade in Davos, but that didn't stop Salesforce (CRM) co-founder and CEO Marc Benioff from firing off a few new ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

For example, the dashboards commonly relied upon to monitor performance in the NHS today could be made redundant within the next decade thanks to advances in AI, according to Erik Mayer, director of ...