In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

Speech is fundamental to our interactions, and in today’s Artificial Intelligence (AI)-driven age, it includes humans talking ...

Examining the nature and origin of human intelligence and the intersection with machine intelligence in the past, present and ...

For the almost 520,000 Americans who will undergo treatment this year, the process leaves little room for a full life. An ...

Even though the 59-year-old violinist and learning ... machine, revealing a spaghetti platter of wires. The cause of the problem was somewhere in the miles of tubing, and if Thomas didn’t want to stop ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

After all, from the invention of the cotton gin to the washing machine, we’re used to an ... And I think in that call-center paper, for example, I think one thing that’s going on is just ...

In industries where automation is now the norm, the challenge brands and organizations increasingly face is how to humanize ...

While lectures on the legacies of Martin Luther King Jr., Rosa Parks, and Harriet Tubman are all important, some educators ...

There is something unstable at the most basic level about any space with too much capitalism happening in it. The air is all ...

Finally, the directive's call for improved efficiency metrics—such as PUE and WUE targets—reaffirms the global push toward sustainability in data center operations. Achieving sub-1.1 PUE ratios on ...