NASA has partnered with Microsoft to develop an AI-powered chatbot aimed at making sense of vast amounts of Earth-related science data.

In the competitive landscape of small businesses, delivering excellent customer service is often a key factor that separates ...

I reviewed MiniTool's Power Data Recovery, a file restoration app from the company known for popular hardware utilities like ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

The platform also offers a live chat software program that allows you to easily create and manage a knowledge base of responses. For example, you can use your customer data and past interactions to ...

And now, they've taken it up a notch by introducing GrammarlyGO, a feature-packed add-on that comes bundled with the rest of the software ... a potential client. The chat feature is the default ...

It was for identity threat protection software intended for the US Internal Revenue Service, according to documents from both companies. But the IRS never bought the software, according to records ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software helps sales teams manage their customer relationships. It enables salespeople to ...

It's an open-source powered application that brings simplicity and usability into one place. With Live Helper Chat, you can bring live support to your site for free ...

The repo also contains the @microsoft/omnichannel-chat-components package, which is a collection of UI components. The @microsoft/omnichannel-chat-widget package is an integration of the Chat SDK and ...