In an effort to bridge the digital divide and empower women micro-entrepreneurs, GIZ Ghana through the Digital Transformation ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Observe.AI has officially launched VoiceAI agents, a solution designed to ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization, security and scalability. After decades of working in the ...

In a circular released on 13 March 2025, the NSE clarified that orders initiated by trading members on behalf of clients through IVR systems, where confirmation is obtained by pressing a predefined ...

Text-to-Speech Market Businesses growingly acquiring interactive voice response (IVR) systems to improve customer engagement and streamline ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

The recent Supreme Court judgment in Attorney- General Of Lagos State & Ors V. Attorney-General Of The Federation & ORS ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Interactive Voice Response (IVR) Systems: Providing real-time responses to users across various scenarios. By combining AI voice agents with live human agents, businesses can optimize operations ...

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient without the need for a live agent. It ...

Ofir Krakowski is the co-founder and CEO of Deepdub. With 30 years of experience in computer science and machine learning, he ...