the basic principles of ITIL 4, the four dimensions of service management, best practices of ITIL 4, and key concepts of Lean, agile, and DevOps. The ITIL 4 Foundation course typically lasts 2-3 ...

Unsurprisingly, my last two columns discussed artificial intelligence (AI), specifically the impact of language models (LMs) on data curation. My August 2024 column, “The Shift from Syntactic to ...

A proper and clearly defined management structure is something every successful ... senior vice president of leadership insights at Development Dimensions International, told us. Because of their size ...

As one of South Africa’s leading digital transformation partners, Ovations has built a reputation for empowering businesses with innovative, tailored solutions. With decades of experience and a deep ...

Its robust feature set, flexibility, and speed make it the preferred choice for system and service management. This article dives into Systemd, exploring its functionality and equipping you with the ...

Growth at US service providers softened at the start of the year as a measure of orders fell to a seven-month low, indicating a slight loss of momentum in the largest part of the economy.

To help you better understand the dimensions of wellness—including what they are, how to define them for yourself, and how to balance them in a way that works for you, especially as a dedicated ...

IT admins are stressed out about AI, security, and shadow IT, but they still expect enterprise Apple adoption to increase, a new JumpCloud survey shows.

Deep change management facilitated by AI will soon become an organizational necessity for companies wishing to thrive—not ...