CUSTOMERS of major energy suppliers are being urged to check a secret boiler button that that could slash energy bills by as ...

Energy supplier EDF has voiced its support for Martin Lewis’s calls to introduce cheaper energy tariffs for struggling ...

TalkTalk has announced plans to adopt Kraken, the management tool developed for utilities, which has been picked up by the ...

Internet service provider TalkTalk has today become the first major UK ISP to sign a deal that will see them adopting the ...

Martin Lewis is urging millions of people on British Gas, Scottish Power, Octopus, EDF, E.on Next and Ovo on the price cap to check their energy tariff as they could be “overpaying and should sort now ...

The supplier’s customer base grew to 7.3 million across the UK in its most recent financial year, making it the country’s largest energy supplier.

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

A MAJOR energy supplier is urging 65,000 customers to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must switch ...

TalkTalk has announced plans to axe its various legacy customer service systems and migrate to the Kraken customer management platform. The ISP says the switch will serve its ambition to “deliver a ...

TalkTalk expects to migrate its 2.3m customer base from its own proprietary platform to Kraken within the next two years, ...

Operator Hello, and welcome to Freshworks fourth quarter and full year 2024 earnings conference call. At this time, all ...