In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

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The U.S. Postal Service said it would resume accepting parcels from China and Hong Kong, after temporarily suspending the service and sparking concerns about delivery disruptions. The Postal ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...