Madhumita Murgia speaks to Jim Covello and George Lee of Goldman Sachs, Synesthesia chief executive Victor Riparbelli, Replit ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

As technology is increasing in the world, scammers are also making schemes to cheat people through technology. Recently, ...

As part of our “Inspiring Successful Stories, we’re thrilled to welcome back Mayan Metzler, the visionary leader in luxury ...

Q4 2024 Earnings Call Transcript February 6, 2025 IQVIA Holdings Inc. beats earnings expectations. Reported EPS is $3.12, ...

She recalled an incident where she asked a fellow customer to control her two large dogs, only to receive disapproving looks from both the dog owner and other patrons. "These places are dog ...

Real customer service representatives won’t pressure you to act immediately. Fake IVRs also sound overly alarming. Real IVRs provide neutral, straightforward instructions. When in doubt, verify the ...

Sharing her daily struggle on LinkedIn, Faruqui painted a grim picture of life in the city ... the poor condition of service roads is a bigger issue. “The road is dug out everywhere.

On a more positive note, the DMV has recently rescinded the requirement that people who renew their driver’s licenses after ...

Welcome to The Smoke Doctor in Pinckney, Michigan. In the heart of the Great Lakes State, there’s a little slice of barbecue ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...