IVR lets you send incoming calls to the right call center agents. In addition, you get local and toll-free numbers or if you prefer, you can port your existing phone numbers. There’s also an ...

One exciting and fast-emerging technology stands out as business leaders look for new ways to drive innovation: AI agents.

T wo years after the generative AI boom really began with the launch of ChatGPT, it no longer seems that exciting to have a ...

Taking a CoE approach to engaging with AI can greatly improve your chances of sustainable success over a long period of time.

One player who recently became a free agent after being waived by the Utah ... Dec 1, 2024; Inglewood, California, USA; Los Angeles Clippers center Mo Bamba (4) gets the rebound against the ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

As organizations deploy thousands of AI agents, the need for the Internet of Agents (IoA) has become increasingly urgent.

Tech vendors like OpenAI and Microsoft are banking on business readiness to use the autonomous AI bots, but companies aren’t so sure.

FBI Director Christopher A. Wray’s announcement on Wednesday that he will resign at the end of President Biden’s term has prompted a response from the FBI Agents Association (FBIAA), which represents ...

Federal agents are raising the alarm over a new scam that involves a particular phone call and some smart tech trickery. Scam calls aren't exactly new, but this is particularly foul, as the FBI says ...