Instead of scrambling after an outage, you build defenses and playbooks that keep the lights on and the revenue flowing no matter what lands in your inbox.

AIR is a generative AI phone agent that is seamlessly integrated into the phone system. It acts as a true 'digital employee' that enables our customers to do more with less. AIR is another growth ...

Microsoft announces support for the open A2A protocol, helping to enable agent-to-agent interoperability across platforms.

AI agents represent an ironic yet exciting evolution in AI’s trajectory: leveraging its power, reasoning and speed, while ...

While AI agents promise tremendous productivity gains, they also introduce significant identity security challenges that ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

While insurance carriers and insurtechs are excited about the technology, independent agents point to their unique hold on ...

A startup founder told a Palantir alumni Slack group that AI agents could do the work of tens of thousands of government ...

The software company is employing agentic AI to give companies the insights to respond to customers faster and improve the ...

Visa is hoping to hand your credit card to an artificial intelligence “agent” that can find and buy clothes, groceries, ...