Call handlers take emergency and non-emergency calls to provide ... about the key skills needed to handle 999 calls. This initial training week will also give you a simple outline of the UK legal ...

A police force has to make improvements, including its reaction time to emergency calls, a report has said. In a recent assessment, the Inspectorate of Constabulary and Fire and Rescue Services ...

Call 999 if the person’s condition doesn’t improve or they become unresponsive. If you have any other questions about first aid for someone who is having a diabetic emergency, visit the NHS website.