WMAR Baltimore, MD on MSN13d
Machines that sound like real people taking over customer service calls
We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...
Business Insider5mon
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The hot new status symbol in customer service: a phone call with an actual human ... the ability to speak with a real, live human being has become special. I probably do not have to tell you ...
wmar2news13d
Press 1 for AI: machines that sound like real people taking over customer service calls
Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...