If you're considering applying to Starbucks but have questions, you're not alone. Here's an inside look, with help from a Starbucks rep and a former barista.

And yet, if you walk into a Starbucks today to pick up a coffee you ordered in the app, it’ll still have a handwritten note ...

But Niccol says it’s as needed as it ever was. “We have a lot of work to do to ensure every Starbucks provides that experience, all for the price of just a cup of coffee with a free refill,” Niccol ...

He believes that office-based work will boost performance. "Starbucks boosts customer experience with more seating and power outlets" was originally created and published by Verdict Food Service ...

it’s the people at Starbucks that make us special," Niccol told shareholders during its annual meeting, explaining that his upcoming plans are solely to enhance the customer experience.