That's exactly what Shake Shack CEO Randy Garutti did in 2014 when he issued an apology for replacing the restaurant's frozen crinkle-cut fries with thinner, hand-cut fries. Beyond the apology ...

There was a time when Wendy's classic square burger came paired with thick-cut steak fries. And it was absolutely wonderful. Not too crispy, these fluffy fries were a great burger partner.

In-N-Out’s fries are the one menu item that actually splits its cult following. Love 'em or hate 'em, the West Coast darling puts serious effort into their prep — hand-cut fresh in-store daily ...

After all, homemade fries, especially waffle-cut ones, are a pain to prepare. So, with ketchup in hand, I set out to find the best brand of waffle fries at the grocery store. I purchased 5 brands ...